Version: 1.1 | Effective Date: 20 June 2026 | Status: Active
This is a privacy notice covering the Company’s current activities, in which individuals contact the Company by email.
Consultant Patient Ltd (“the Company”, “we”) is the data controller responsible for your personal data.
Contact details:
ICO Registration Number: ZC142572
This Privacy Policy explains how the Company collects, uses, stores, and protects personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
At present, the only way individuals share personal data with the Company is by contacting us directly by email. This policy describes how we handle that contact.
When you email us, we collect and process only the information you choose to send, which typically includes:
Please do not send health information or other sensitive personal details when you first get in touch. We are not currently asking for or collecting health data through the website or by email enquiry.
If you do include health information or other special category data in an email despite this request, we will handle it only as far as necessary to read, manage, and respond to your enquiry, and to keep a record of our correspondence. We will delete or minimise such information where appropriate and will not use it for any other purpose.
We use the information you send us to:
We do not use your data for unrelated purposes, and we do not sell it or share it for marketing.
We process the personal data in your email on the basis of our legitimate interests under Article 6(1)(f) UKGDPR. Our legitimate interests are to respond to enquiries, manage correspondence, and keep appropriate business records relating to people and organisations who contact the Company.
You can object to this processing at any time by contacting privacy@consultantpatient.com.
We do not currently seek to collect special category data, such as health information, through the website or by general email enquiry. If this changes in future, we will provide separate privacy information before collecting or using that data.
Your emails are held within the Company’s secure, business-grade email and storage environment, provided by third-party service providers that process data under appropriate data protection terms and safeguards.
Access is restricted to the Company and protected by appropriate security measures.
We do not share the personal data in your correspondence with any third party, except:
Where service providers process personal data on our behalf, we use providers that offer appropriate data protection terms and safeguards.
We keep correspondence only for as long as needed to respond to you, manage any follow-up, and maintain a reasonable record of our communication.
General enquiries will normally be retained for up to 12 months after our last correspondence with you, unless:
You may ask us to delete your correspondence at any time by contacting privacy@consultantpatient.com.
We apply appropriate technical and organisational measures to protect personal data, including secure business email and storage, restricted access, appropriate authentication, and encryption in transit where supported.
Under UK GDPR, you have the right to:
To exercise any of these rights, contact: privacy@consultantpatient.com
Some of the Company’s service providers, including its business email provider and the platform hosting its public website, may process or store data outside the UK.
Where personal data is transferred outside the UK, the Company relies on providers that offer appropriate safeguards and UK GDPR-compliant transfer mechanisms, such as adequacy regulations, the UK International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses where applicable.
The Company’s public website uses only essential cookies necessary for the site to function and does not use tracking or advertising cookies.
If this changes in future — for example if analytics are added — this policy will be updated and, where required, a cookie consent notice will be provided.
We may update this Privacy Policy from time to time to reflect changes in how we operate or in legal requirements. The latest version will always apply and will be made available via the Company’s website. Where changes are material, we will take reasonable steps to make them clear.
If you have a concern about how we handle your personal data, you can raise a data protection complaint with us by contacting privacy@consultantpatient.com.
We will acknowledge receipt of your complaint within 30 days and will take appropriate steps to consider and respond to it without undue delay.
You also have the right to raise a concern with the Information Commissioner’s Office, the UK data protection regulator.
You can contact the ICO or find further information at: ico.org.uk
Consultant Patient Ltd
For data protection queries or to exercise your rights: privacy@consultantpatient.com
For general enquiries: contact@consultantpatient.com